Legal
Privacy Policy
Bosna Building Services Pty Ltd — Last updated: 24 August 2026
Bosna Building Services Pty Ltd ("Bosna Building Services", "Bosna", "we", "our" or "us") respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we may collect, hold, use and disclose personal information when you use bosnabuilding.com.au, submit an enquiry, request a quote, engage our services, apply to work with us or otherwise interact with our business.
Personal Information We May Collect
Depending on how you interact with us, we may collect information including your name, business or company name, telephone number, email address, project or site address, billing information, service requirements, project information and correspondence with us.
If you enquire about labour, employment, contracting or subcontracting opportunities, we may also collect information relevant to your experience, qualifications, licences, tickets, availability and work history.
We may also collect limited technical information when you use our website, such as device information, browser type, IP address and website usage information.
How We Collect Information
We may collect personal information directly from you when you contact us, submit a website form, request a quote, telephone or email us, engage Bosna Building Services, provide project information or apply for employment, labour or subcontracting opportunities.
We may also receive information from builders, contractors, clients, suppliers, subcontractors, recruitment sources and other parties involved in a construction project where reasonably necessary for our business activities.
Why We Collect and Use Information
Bosna Building Services may use personal information to respond to enquiries, prepare quotations, assess project requirements, arrange construction or civil services, coordinate plant and equipment, manage labour and subcontractor requirements, communicate with customers and suppliers, administer accounts and payments, manage projects and improve our services.
We may also use information for business administration, record keeping, legal and regulatory compliance, workplace health and safety purposes, recruitment and the operation and improvement of our website.
We will not sell your personal information to third parties.
Website Enquiries
Information submitted through forms on bosnabuilding.com.au may be sent to and managed through Bosna Building Services' business systems.
Website enquiries are currently directed to: [email protected]
Please do not submit highly sensitive or confidential information through a general website enquiry form unless it is necessary for your enquiry.
Disclosure of Information
Where reasonably necessary for our business activities, information may be disclosed to employees, contractors, subcontractors, plant or equipment providers, transport providers, professional advisers, insurers, technology providers, payment or accounting providers and other parties involved in delivering or supporting our services.
Information may also be disclosed where required or authorised by law.
Where specialist services are undertaken through appropriately licensed contractors, information necessary to coordinate those works may be provided to those contractors.
Overseas and Cloud Service Providers
Some technology, communication, website, cloud-storage or other service providers used by Bosna Building Services may store or process information outside Australia.
Where applicable, we take reasonable steps appropriate to the circumstances to protect personal information handled through third-party systems.
Cookies and Website Analytics
Our website may use cookies and similar technologies to operate correctly, understand website usage, improve performance and measure the effectiveness of website content or marketing.
You may be able to control cookies through your browser settings. Disabling some cookies may affect website functionality.
Security
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Access and Correction
You may request access to personal information we hold about you or ask us to correct information that you believe is inaccurate, incomplete or out of date.
Requests can be made using the contact details below. We may need to verify your identity before providing access or making changes.
Privacy Complaints
If you have a concern about how Bosna Building Services has handled your personal information, please contact us.
We will consider the matter and respond within a reasonable period.
Where the Privacy Act 1988 (Cth) and Australian Privacy Principles apply to Bosna Building Services, you may also have rights to raise privacy concerns with the Office of the Australian Information Commissioner.
Third-Party Websites
Our website may contain links to third-party websites. Bosna Building Services is not responsible for the privacy practices or content of external websites.
Changes to This Policy
We may update this Privacy Policy as our business, website, systems or legal obligations change.
The current version will be published on bosnabuilding.com.au.
Contact
For privacy enquiries, access or correction requests, or privacy complaints, contact: